Responsibility Statement
Marrakesh
Voyage accept responsibility for ensuring the holiday that you
booked with us (for the land only), is supplied as described in
this brochure or within your customized itinerary and the services offered reach a reasonable
standard..... (Accommodation, airport transfers, Private car and
driver/guide for entire trip and certified guides for cities according
to your itinerary)
Complaints
In the event
of any dissatisfaction with the accommodation or any other service
provided by the Company, the matter MUST be reported immediately
to the organization concerned (i.e. Hotel Manager, Agents etc.) so
that immediate action can be taken to remedy the problem.
Thereafter the matter must be referred, in writing, to the Company
within 10 days subsequent to the client’s return. (Your expert
driver/guide can act as your agent assistant for any problem while
you are traveling around the country! any problem can be reported
to him immediately.)
Itinerary
Changes While In Morocco
Should you
decide, while in Morocco, to deviate from your planned itinerary
any additional expense resulting from such an action must be paid
direct to those providing the service. No Refund Will Be
Considered For Unused, Pre-booked Accommodation.
Cancellation or Delay of Aircraft or Other Transportation
We do not
accept liability for any additional cost, which you may incur as a
result of delays or cancellation of international or domestic
flights, or any other transportation for any reason beyond our
control. We regret that it is not possible to recover the cost of
unused, pre-booked accommodation or service. Any additional costs
involved in such a delay are to be met by the client. If delay is
caused by technical problems, the airline will normally provide
airport meals and accommodation where necessary. However, if
caused by bad weather, strikes, traffic control etc., the airline
will seldom offer any compensation as the delay is outside their
control.
Travel
Insurance
Although we will do everything possible to ensure your safety and
enjoyment during your stay, Marrakech Voyage is not liable for any
personal injury or loss incurred while visiting Morocco. We
recommend highly that you purchase travel insurance.
*Customers
are required to provide for themselves all necessary insurance
against personal injury, loss, damage, theft, cancellation, delay
etc.
* Please
note that by sending Marrakesh Voyage LLC your payment, you do
agree about our terms and conditions without the signing of this
contract.
(See the
Insurance link within our web site to Insurance companies for
possible recovery of these costs).
http://www.quotewright.com/affiliate/3000_6127.html
Sample travel
insurance plan offered through World Access.
Schedule of
Coverage
Maximum Benefit
Amount
(Per Person) Up
to:
Trip
Cancellation - Up to Your Trip Cost*
Trip
Interruption - Up to Your Trip Cost*
Emergency
Medical/Dental Coverage - $10,000
Emergency
Medical Transportation - $25,000
Baggage Coverage
- $1,500
Baggage Delay
- $500
Travel Delay
- $500
Travel
Accident - $25,000
24-hour
Emergency Travel & Medical Assistance – Included
*Maximum
coverage available is $20,000
